Return and Refund Policy


Return & Refund Policy

Last Revised April 2021


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ProCBDMarket is an ecommerce platform that is used by Sellers to distribute and sell their products directly and indirectly, therefore each Seller has their own Return and Refund Policy.  ProCBDMarket adheres to the return and refund policy of each Seller the product is purchased through.  Please refer to and review each Sellers return and refund policy, which is provided on each Seller’s Profile page, prior to making a final purchasing decision.  


General Return Guidelines 


For most Sellers, you will have 30 calendar days to return an item from the date you received it.


To be eligible for a return, you must be dissatisfied with your purchase or your item must be unused and in the same condition that you received it.


Your item must be in the original packaging.


Your item needs to have the receipt or proof of purchase.


General Refund Guidelines


Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.


If your return is approved, we will initiate a refund to your credit card (or original method of payment).


You will receive the credit within a generally within 7-10 business days, depending on your card issuer’s policies.


General Shipping Guidelines 


In some cases, you will be responsible for paying for your own shipping costs for returning your item. shipping costs are nonrefundable.


In some cases, if you receive a refund, the cost of return shipping will be deducted from your refund


Contact Us

If you have any questions or need additional assistance please do not hesitate to contact us at or call us at 312-448-6064, we are here to help.